Frequently Asked Questions

Our standard fabrication time typically ranges from 10 to 15 business days depending on the complexity of your configuration (e.g., custom RAL colors or specialized glass types). Once fabrication is complete, delivery usually takes an additional 2-3 business days. You will receive real-time updates via email as your order moves through our production pipeline.

Yes, we offer professional installation services within Metro Manila and select nearby provinces. When building your quote in the configurator, you can request installation to see an estimated labor cost. For provincial orders outside our service area, we provide detailed technical drawings and installation guides for your local contractor.

Series 798 is a versatile profile ideal for residential sliding windows. It features a slimmer frame profile, maximizing glass area for a modern look. Series 900 is our heavy-duty premium series. Designed for larger spans and high-wind areas, featuring thicker aluminum walls and superior sound insulation.

The online calculator provides an estimate with approximately 95% accuracy based on standard conditions. The final price may vary slightly after our technical team reviews the site conditions (e.g., need for scaffolding, demolition of old windows, or specialized hauling requirements). We always conduct a final site measurement before fabrication begins to ensure perfect fit and pricing.

Absolutely. While our configurator features our most popular finishes (Matte Black, White), we can powder coat your frames to any RAL color code. Please contact us directly via Messenger or Viber for a custom quote on specialized colors, as these may incur additional lead time and setup costs.

We stand by our quality. All aluminum profiles come with a 10-year warranty against warping or discoloration. Hardware mechanisms (rollers, locks, handles) are covered by a 2-year warranty. Glass units are guaranteed against moisture intrusion for 5 years.